We’re aware that some customers who joined us between Wednesday 30th of June and 4pm Friday 2nd of July have had trouble logging back into our app. We’re happy to share that our engineers have now solved this issue. If you’ve already been able to get back into your app, then please ignore this message.
If you’d like us to help you get access, we’re here on 1300 086 400 until 8pm tonight, and we’ll be back from 8am Monday. If you need access to your app over the weekend, please email your details to firstname.lastname@example.org
with “app access” as the subject, and we’ll contact you over the weekend.