86 400 Status

All Systems Operational

Our app Operational

Card payments Operational

Direct Home Loans Operational

Call centre Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 3, 2021

No incidents reported today.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

New customers are unable to join 86 400 right now.

Resolved - This incident has been resolved.
Aug 1, 01:12 AEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 31, 22:12 AEST

Identified - We’re working to resolve this as quickly as possible and we’ll update this page the second it’s fixed.
Jul 31, 21:47 AEST

Jul 31, 2021

New sign-ups temporarily unavailable on Friday night

Completed - The scheduled maintenance has been completed.
Jul 31, 00:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 21:00 AEST

Scheduled - We're updating some systems used in our sign up process between 9pm and 12am on Friday 30 July (Sydney time). If you’re looking to join 86 400, you’ll be able to sign up once we’re back up and running.
Jul 28, 10:02 AEST

Jul 30, 2021

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

Intermittent issues with adding new payees

Resolved - This incident has been resolved.
Jul 26, 10:00 AEST

Monitoring - v4.20.4 of our app has intermittent issues when adding new payees to your app where a BSB and account number (All payments to existing payees are working and not affected in this version).

Please upgrade to v4.20.5 of our app which has resolved this issue.
Jul 21, 12:30 AEST

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

Jul 20, 2021

Connected Accounts Not Refreshing

Resolved - This incident has been resolved.
Jul 20, 18:22 AEST

Identified - We are aware that connected accounts are not refreshing as expected right now, and are working to restore full service. We'll update this page as soon as the connected accounts feature is back up and running.
Jul 20, 17:49 AEST