All Systems Operational
Our app Operational
Card payments Operational
Direct Home Loans Operational
Call centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 9, 2021

No incidents reported today.

Dec 8, 2021

No incidents reported.

Dec 7, 2021

No incidents reported.

Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021
Completed - The scheduled maintenance has been completed.
Dec 2, 06:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 06:00 AEDT
Scheduled - Our app will be temporarily unavailable for up to 30 minutes on Thursday 2 December from 6:00am (Sydney time) while we undertake some planned maintenance activities.

During this time, customers can still make payments using their debit card or digital wallet, and withdraw cash from ATMs.

If you’re looking to join 86 400, you’ll be able to sign up once we’re back up and running.

We apologise for any inconvenience this may cause and appreciate your support.
Nov 30, 15:20 AEDT
Dec 1, 2021
Resolved - This incident has been resolved.
Dec 1, 17:16 AEDT
Identified - v5.39.2 of our app has an issue with customers receiving false error messages when making payments to BSBs that aren't enabled for NPP/OSKO.

Please note that these payments are being processed, so check your transaction history before attempting to pay again.

Payments to BSBs that are enabled for NPP/OSKO are working and not affected in this version.

Please upgrade to v5.39.3 of our app which will resolve this issue.
Nov 23, 17:13 AEDT
Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.