All Systems Operational
Our app Operational
Card payments Operational
Direct Home Loans Operational
Call centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2021

No incidents reported today.

Jun 23, 2021
Resolved - This incident has been resolved.
Jun 23, 15:50 AEST
Identified - Instant payments into and out of your account may be delayed right now. We are working to resolve the issue and any payments already made will reach your account. All other services remain available and we’ll update this page the second it's fixed.
Jun 23, 13:55 AEST
Jun 22, 2021
Resolved - This incident has been resolved.
Jun 22, 17:40 AEST
Investigating - This means that you will not be able to update or reinstall your app on an Android device at this time.

We are working with Google to have our app available in the Play Store as soon as possible.

iOS customers are unaffected.
Jun 22, 12:21 AEST
Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021
Completed - The scheduled maintenance has been completed.
Jun 13, 07:15 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 03:30 AEST
Scheduled - Our app will be temporarily unavailable on Sunday 13th June from 03:30 AM to 07:15AM (Sydney time) while one of our key technology providers is upgrading their systems.

During this time, customers can still make payments using their debit card or digital wallet, and withdraw cash from ATMs.

If you’re looking to join 86 400, you’ll be able to sign up once we’re back up and running.

We apologise for any inconvenience this may cause and appreciate your support.
Jun 10, 15:48 AEST
Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
Completed - The scheduled maintenance has been completed.
Jun 10, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 22:00 AEST
Scheduled - Our app will be temporarily unavailable for up to 2 hours from 10.00pm on Wednesday 9th of June (Sydney time) while we undertake some planned maintenance activities.

During this time, customers can still make payments using their debit card or digital wallet, and withdraw cash from ATMs.

If you’re looking to join 86 400, you’ll be able to sign up once we’re back up and running.
Jun 7, 14:28 AEST