86 400 Status

All Systems Operational

Our app Operational

Card payments Operational

Direct Home Loans Operational

Call centre Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 24, 2021

No incidents reported today.

Jun 23, 2021

Some instant payments may be delayed right now

Resolved - This incident has been resolved.
Jun 23, 15:50 AEST

Identified - Instant payments into and out of your account may be delayed right now. We are working to resolve the issue and any payments already made will reach your account. All other services remain available and we’ll update this page the second it's fixed.
Jun 23, 13:55 AEST

Jun 22, 2021

Our app is temporarily unavailable in Google Play

Resolved - This incident has been resolved.
Jun 22, 17:40 AEST

Investigating - This means that you will not be able to update or reinstall your app on an Android device at this time.

We are working with Google to have our app available in the Play Store as soon as possible.

iOS customers are unaffected.
Jun 22, 12:21 AEST

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

Planned maintenance to our app

Completed - The scheduled maintenance has been completed.
Jun 13, 07:15 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 03:30 AEST

Scheduled - Our app will be temporarily unavailable on Sunday 13th June from 03:30 AM to 07:15AM (Sydney time) while one of our key technology providers is upgrading their systems.

During this time, customers can still make payments using their debit card or digital wallet, and withdraw cash from ATMs.

If you’re looking to join 86 400, you’ll be able to sign up once we’re back up and running.

We apologise for any inconvenience this may cause and appreciate your support.
Jun 10, 15:48 AEST

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

Planned maintenance to our app

Completed - The scheduled maintenance has been completed.
Jun 10, 00:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 22:00 AEST

Scheduled - Our app will be temporarily unavailable for up to 2 hours from 10.00pm on Wednesday 9th of June (Sydney time) while we undertake some planned maintenance activities.

During this time, customers can still make payments using their debit card or digital wallet, and withdraw cash from ATMs.

If you’re looking to join 86 400, you’ll be able to sign up once we’re back up and running.
Jun 7, 14:28 AEST