86 400 Status

All Systems Operational

Our app Operational

Card payments Operational

Direct Home Loans Operational

Call centre Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 19, 2022

No incidents reported today.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

Recent transactions are taking a while to appear

Resolved - This incident has been resolved.
May 16, 14:54 AEST

Identified - But don’t worry, any transactions you’ve made have gone through and your account balances are up to date. We’ll update this page the second the transactions appear in the app.
May 16, 13:34 AEST

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

App login time is slow

Resolved - This incident has been resolved.
May 5, 16:07 AEST

Identified - You might experience longer than usual load times when accessing the app.
We are investigating and will update as soon as the issue is resolved
May 5, 15:42 AEST

Our app’s unavailable right now

Resolved - This incident has been resolved.
May 5, 15:33 AEST

Update - We are continuing to work on a fix for this issue.
May 5, 15:33 AEST

Identified - We’re working to get it up and running as quickly as possible and we’ll update this page the second it’s fixed.
May 5, 15:26 AEST